Security
Your decision security is our top priority
Trust Ritual to keep your data secure. We are always actively working to enhance our data security and meet your compliance needs. Privacy and data security are our most important priority — we follow strict principles and policies, going above and beyond to meet and typically exceed industry standards.
Infrastructure Security
Hosting & Service Providers
Ritual is hosted on Amazon Web Services (AWS) cloud infrastructure.
Encryption in Transit & At Rest
All Ritual data is sent via HTTPS with 256-bit encryption. We encrypt all at-rest data in our production database and all backup versions.
Application Security
Authentication
We employ AWS Cognito for authentication, with robust features like multi-factor authentication and encrypted user data. We extend it with a custom authorizer for granular access controls tailored to each interaction — a streamlined authentication experience without compromising security.
Email Verification
For accounts set up with email, we verify the address belongs to you and store your password as a secure hash according to industry standards.
Permissions
Adhering to AWS best practices, we architect data permissions so every organization's data remains siloed and isolated by design. Ritual also has in-app permission settings for administering user roles.
Operational Security
Continuous Improvement
All new product features and internal processes are peer-reviewed and evaluated for their security impact before release. We continuously monitor and improve our security practices.
Confidentiality & Authentication
Access to customer data is strictly limited to authorized employees whose job functions require it. All Ritual employees sign confidentiality agreements. 2FA and strong password policies protect access to all cloud services that touch customer data.
Security Policies & Incident Response
Ritual has comprehensive security and awareness policies and documented incident-response procedures. They are updated as necessary, audited regularly, and shared with all employees.
Continuity & Availability
Backups & Data Recovery
Everything stored on Ritual is backed up daily. We have documented recovery procedures to restore from backup within an hour. You may also export your Ritual content via CSV at any time.
Availability
Leveraging AWS and serverless functions, we ensure global availability and can adapt to regional requirements. In the rare event of issues, we act promptly. Ritual has a scalable infrastructure and robust recovery measures.
Privacy Built-in
No Third-Party Training Usage
We specifically use OpenAI's services under policies that ensure your data is not used to train future AI models. The information you provide while using our services remains confidential and is not used to further train AI models.
Data Protection Policy
We have not and will not opt-in to sharing your data with OpenAI so they can train their models.
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